Pick ALTITUDE if
- Offices losing leads to slow callbacks and scattered conversations
- Owners who want to know which ads, referrals and channels bring paid work
- Teams that want follow-up, estimates, invoices and the customer portal on one record
Comparison
ALTITUDE vs Workiz
Compare ALTITUDE and Workiz for home-service teams. Field dispatch and a tech app vs office-side follow-up, one inbox, customer portal and source-to-paid reporting.
The honest take
Workiz is field service software built around scheduling, dispatch and a mobile app for techs, with its own phone system. If running trucks is your biggest headache, it is built for that. If your bigger gap is the office side, answering every caller, following up on every lead, keeping every conversation on one record and seeing which sources produce paid work, ALTITUDE is built for that.
Capability by capability.
No fake checkmarks. Where Workiz is stronger, the sheet says so.
ALTITUDE vs Workiz
Side by side. Our read, checked against their public material.
| Capability | ALTITUDE | Workiz | Edge |
|---|---|---|---|
| Dispatch and tech mobile app | ALTITUDEShared crew calendar; ALTITUDE runs in any phone browser | WorkizPurpose-built dispatch and native field app | Workiz |
| Phone system | ALTITUDEBusiness texting number with caller text-back and voicemail | WorkizBuilt-in business phone with call tracking | Workiz |
| Unified inbox | ALTITUDEEmail, SMS, website chat, Messenger and Instagram on one contact thread | WorkizCalls and texts are central; email and social DMs less so | ALTITUDE |
| Lead follow-up ownership | ALTITUDEEvery lead has an owner, a next step and a Today view for overdue follow-up | WorkizLead and job tracking tied to scheduling | ALTITUDE |
| Estimates and invoices | ALTITUDEOnline estimate approval, invoices paid by card or bank, recurring invoices and autopay | WorkizMature estimates, invoices and payments | Even |
| Customer portal | ALTITUDEBranded portal for estimates, approvals, appointment requests, invoices and payment status | WorkizCustomer-facing booking and payment options | Even |
| Source-to-paid reporting | ALTITUDELead source tied to estimates, invoices and paid jobs | WorkizJob and revenue reporting | ALTITUDE |
| Pricing | ALTITUDEPublic plans from $49/mo with every feature included | WorkizTiered plans with add-ons | ALTITUDE |
Where ALTITUDE wins.
If you need dispatch, a field app for techs and a built-in phone system, Workiz may be stronger. If you need follow-up, one inbox, a customer portal and source-to-paid reporting in one office system, this is what ALTITUDE is built for.
- 01
Every caller gets a reply
Anyone who calls your ALTITUDE number gets an instant text back, and you can forward unanswered calls from your main line so those callers get it too.
- 02
One record per customer
Email, texts, website chat, Messenger, Instagram, estimates and invoices all sit on the same contact, so nobody digs through tools.
- 03
Source to paid job
See which lead sources turn into approved estimates and paid invoices, not just booked calls.
Who picks what.
Both are real products. Pick the one that fits the shape of your business.
Pick Workiz if
- Shops whose main need is dispatching techs and running jobs from a field app
- Teams that want a full business phone system inside their field software
- Businesses with simple inbound that mostly comes by phone
A note from the people who built it
We're new. Here's what that gets you.
You won't find a wall of customer logos here, and we won't fake one. What you get is us: we set up your account, import your contacts and handle your texting approval. When something doesn't fit how your shop works, you're talking to the people who can change it. Join early and your price never goes up.
Questions people ask before switching.
Still wondering? Ask the people who built it.
Is ALTITUDE a Workiz alternative?
For office-side work, yes: caller text-back, one inbox, follow-up ownership, scheduling, estimates, invoices, a customer portal and source-to-paid reporting. If your shop depends on deep dispatch and a native tech app, Workiz is stronger there, and some teams keep it for the trucks while ALTITUDE runs the office.
Can I bring my customers over from Workiz?
Yes. Export your customer list to a spreadsheet and we'll import it for you during setup.
Do my techs need a separate app?
No. ALTITUDE runs in any phone browser. Native iPhone and Android apps are coming later.
Your next customer is about to call.
Be the shop that answers. Free for 30 days, and we do the setup.