The CRM for HVAC, plumbing, roofing and electrical shops
ALTITUDE texts back every caller, keeps each job moving from first ring to paid, and we set the whole thing up for you.
$69/mo after, for 3 people
No card · We do the setup · 30-day money-back · Price locked for life
Book a 15-minute demoRidgeline Home Services
Heating · Cooling · Plumbing
Work order
No. 004218
via ALTITUDE
Total$650.00
An example job. The shop and customer are made up.
Real ALTITUDE screens, plus two animated examples. The shop, customers and numbers are made up.
01 · 7:42 AMSet up in your first week
You're under a sink, the phone rings out. Before they can dial the next shop, they get a text from you. Anyone who calls your ALTITUDE number gets one, every time.
02 · 7:44 AM
Texts, email, website chat, Facebook and Instagram messages come into one feed, already tied to the customer. Answer from the truck or the office.
03 · 8:10 AM
Drop it on the schedule and the tech sees it on their phone. Customers can also book themselves from your online booking link, and get a text when the tech is on the way.
04 · 12:05 PM
A clean, branded estimate, with good, better and best options if you want them. The customer approves from the link and their name and time are recorded. Works for a $650 repair or a $6,950 install like this one.
05 · 12:40 PM
Turn the job into an invoice and text the link. They pay by card, and you see what's paid, sent and overdue at a glance.
Every job has an owner, a dollar value and a next step. The daily digest flags who's waiting on a reply, which estimate needs a nudge, and which invoice is past due.
A caller who gets voicemail usually calls the next shop on Google. Move the sliders to match your week.
Your numbers, your guess. We don't pretend to know your shop better than you do.
Stop the leak: start 30 days freeMissed calls, one year
ALTITUDE pays for itself if the text-back saves 2 jobs a year.
A note from the people who built it
You won't find a wall of customer logos here, and we won't fake one. What you get is us: we set up your account, import your contacts and handle your texting approval. When something doesn't fit how your shop works, you're talking to the people who can change it. Join early and your price never goes up.
Tell us how many people will use it. That's the whole quote.
Quote
Price on the page. No sales call.
Billing
First 30 days free. Texting set up in week one.
Founding price, locked for as long as you stay.
$69/mo
No card to start. Cancel anytime.
Still wondering? Ask the people who built it.
No. Your main line, your trucks and your Google listing stay exactly as they are. We set you up with an ALTITUDE business number for calls and texts, and anyone who calls it gets an instant text back. Put it on your website and Google profile wherever you want faster replies. To cover missed calls on your main line too, forward unanswered calls to your ALTITUDE number: those callers hear your greeting, can leave a voicemail, and get the same text back.
Texting is set up in your first week. Carriers require every business that texts customers to register first, so we file it for you. Setting up your business number and texting is free on yearly plans and $99 once on monthly plans. Everything else, from the inbox to scheduling, estimates and invoices, works on day one.
When nobody on your team picks up, it answers calls to your ALTITUDE number in a natural voice. It answers questions about your business, books a time from your open slots, takes the caller's details or passes the call to a person. Afterward you get a note with the recording and a task to call back, and new callers become leads. It comes with the phone package, which includes receptionist minutes on every plan, and 100 more minutes are $19.
No. You get 30 days with every feature and no card. If you want to keep going, add a card before the trial ends.
If you start paying and it isn't working for you in your first 30 days, email us and we refund that payment. No forms, no exit interview.
Yes. Connect QuickBooks Online and ALTITUDE keeps the two in step: customers, estimates, invoices and your items go to QuickBooks, and payments, voided invoices, and customers or invoices made in QuickBooks come back. If the same record is edited in both places, the newest edit wins. Expenses stay in QuickBooks.
Starter: 500 a month. Professional: 2,000 a month. Business: 5,000 a month. Replies from customers don't count. Need more in a busy month? Buy 1,000 more for $20 from inside the app. Nothing is billed automatically and your plan never changes on its own.
No. ALTITUDE adds no fees on top of your payments. Your card processor's standard rate is the only cost.
It's yours, not ours. Export your customers and invoices from inside the app any time, whether you stay or go.
No. ALTITUDE runs in any phone browser. Techs get a simple crew page with today's visits, checklists, photos and a time clock, with nothing to install. An iPhone app is coming soon.
No. Pay monthly and cancel anytime, or pay yearly and get two months free. Your founding price stays the same for as long as you stay.
Starter: 3 people for $69/mo. Professional: 10 people for $149/mo. Business: 25 people for $299/mo. Need more? Add people to any plan.
Be the shop that answers. Free for 30 days, and we do the setup.
